Trusted by tens of thousands of businesses
Join service-oriented brands, multi-location teams, and local professionals who are expanding their review reach with less effort.
BENEFITS
Everything you need to turn happy customers into public reviews
Trustaroo takes the guesswork out of reputation management, so you can focus on delivering excellent service.
More public reviews, fewer surprises
Every customer gets a one-tap link to Google and other review platforms, and anyone with a problem can also reach you privately. You hear about issues early while your public rating grows with genuine reviews.
Easily collect reviews, online and offline
With QR codes and NFC items, you can ask for feedback at the right time, both in-store and after service. No apps required for customers, so more of them respond.
Insight and control over customer feedback
All feedback is consolidated into a single dashboard with statistics and trends. You can quickly identify areas for improvement and take action before small issues become major reputational problems.
HOW IT WORKS
From customer interaction to more Google reviews
Trustaroo automatically guides feedback so you can focus on your business
Customer interaction
A customer visits your business or uses your service, online or in person.
QR or NFC scan
The customer scans a QR code or NFC tag and enters a short feedback flow. No app or login required.
Quick rating
The customer gives a star rating and can add a comment. Customers with a problem can send it to you privately, so you can respond quickly.
Reviews published where it counts
Customers post their review on Google or other platforms with one click, increasing trust and visibility.
Insight and follow-up
All feedback is presented in one dashboard with statistics and trends, so you can continuously improve your service and reputation.
Frequently Asked Questions
Everything you want to know about reputation management
How exactly does Trustaroo work?
Customers scan a QR code or NFC tag, or open a link, and give a quick star rating. They can then post a public review on Google or another platform in one tap, or send you private feedback.
Is it difficult to install or use?
No. Trustaroo doesn't require any technical knowledge. Generating and pairing QR codes or NFC tags is easy, and all feedback automatically appears in the dashboard.
Which platforms does Trustaroo support?
Trustaroo supports Google, Facebook, and other major review platforms.
How much does Trustaroo cost?
The Starter plan is free forever: unlimited reviews, review QR codes and up to 2 locations. Premium costs $8 per month and adds automatic review requests and reminders, unlimited locations and advanced statistics. The Apple Wallet pass is included on every plan.
What happens with negative feedback?
Customers who prefer to share a problem privately can send it straight to your dashboard, so you can follow up quickly. Google's review policy doesn't allow businesses to discourage negative reviews, so we focus on helping you respond fast rather than hiding feedback.
Can I use Trustaroo for both physical and online customers?
Yes. QR codes and NFC tags work offline in your store or on-site, while links, email, and SMS reach online customers.
How quickly will I see results?
Many businesses notice more new reviews and better online visibility within a few weeks.
Can I integrate existing reviews?
No. We currently do not support integrating existing reviews.
Is my customer data safe?
Trustaroo is GDPR-compliant. All data is stored securely and used only for feedback management and analysis.
What our customers say about Trustaroo
More reviews, better feedback and visible results in practice
Significantly more Google reviews within a month, without any extra work.
Mark de Vries
Owner
De Vries Automotive
Finally, get a handle on feedback without negative reviews appearing online immediately.
Sanne Jansen
Founder
Studio Bloom
The QR codes work surprisingly well. Customers understand them immediately.
Tom Willems
Operational manager
Willems Horeca Groep
We quickly saw more reviews and better conversations with dissatisfied customers.
Laura van den Berg
Practice owner
FysioPlus
Simple design, clear dashboard and immediate results.
Kevin Smits
Director
Smits IT Services